EngHub Appeals

Small guide on how to navigate our large server : Roles & Other rooms When you initially joined, you selected a few options that gave you instantly access to the relevant content of your choice. If you want to get access to more/all rooms. Visit ⁠Channels & Roles - There you will also be able to change and update your roles. Specific Roles • Contributors - Members who exhibit good behavior and actively help people in the server. Chosen by staff. • Premium/Donator - You can find more information in the ⁠donate ⁠channel. • Jumper - Ability to join any general voice chat channel even when it's full. Given to people who are super-active in voice chats and trusted as a member, ideally with no infractions, has been • Star ⭐ - Extended permissions and accessibility on the • DJ - Extended permissions with the music bot. Who can get it? Users of good behavior, ideally no infractions. Active in ⁠music, ⁠karaoke, and has been on the server for at least one month. Problems? ⚠️ How to contact staff / report a problem The easiest way to contact staff is to message the @Helper bot and type what you have to say. A staff member will reply to you as soon as possible. If you want to report a problem in the server, e.g., a user, go to the ⁠⁠🛂report❓ room and write as much detail as possible. If you have recordings or screenshots, you can also upload them directly in the same place. 🔎 I/my friend got muted 🔇 - now what When someone gets banned, this usually means that they had to be removed from the server permanently due reasons that can vary from person to person and the rules they have broken. Everyone who gets banned, has the option to appeal their ban after 7 days. They will have received a link on where to appeal once they got banned via the bots message.